If possible, please allow for heat maps to be included when exporting reports to PDF format.
The PDF export feature seems to be generated from the server-side, so I can't modify it (at least, not without extensive research and hacking into the depths of Google!). Using the browser ability to save the page as PDF would include all the artefacts... and no heatmap either (I would have to modify the CSS stylesheet for print). You next best alternative is to do a screen capture of the region of the page you want...
I had an issue when trying to refund transactions in Analytics.
I could produce the request and copy to clipboard.
So far so good.
But when reviewing the request I found that the transaction revenue parameter (tr) was set to zero (0).
The ts and tt parameters where negative as expected.
I also tried to do a refund without debug mode and the problem was the same. Transaction revenue was zero.
I assume this could be a bug since this article told me that the revenue parameter should be negative equivalent of the original transaction.
There was no error or warning in the chrome debug console.
Hope this helps and thanks for a great addon!
First let me say that this feature is awesome. Just what i was looking for.
I think I found a bug though.
When I uncheck the "Hide Me" feature of the addon (for Analytics) It will fail to authenticate when I try to refund a transaction. The chrome console error points to that you are trying to get the UA-id from the HideMe element and when it is not there it fails.
Cheers and thanks again for a great feature!
I fixed this - and I suspect this might have had a side effect on the other bug you reported. When building the revert/refund request, it does a GA Reporting API request to retrieve the transaction details. If the UA wasn't right to do the request, all amounts were likely 0 or there was a JS error and building the refund/revert request failed.
I've been using the Google Sheets Export option for the first time and I've noticed it does not include the segment i have applied or the filters that I've set in the report when I paste over to Google Sheets
Is something broken or have I not exported it correctly?
Good catch! I fixed it, and at the same time I found that some segment IDs listed in the GA interface do not actually match the reporting API segment ids.
For example, All Users in the GA interface is "builtin1" and corresponds to "gaid::-1" in the reporting API, which is easy to handle. But Bounced Sessions is "builtin27" in the GA interface, but is "gaid::-19" for the reporting API... go figure!
This will be fixed in the next release, coming up April 5th.
The custom export options Da Vinci provides are not responding. The mouse does not indicate that these are clickable elements and when clicked nothing happens. This is true of built-in and custom reports. I have tried disabling the feature and disabling Da Vinci.
I just checked and the filters are there for dimensions and metrics, for Reporting API v4 and GA Spreadsheet addon. I also recorded a quick demo here: https://www.useloom.com/share/cb8100a272a0480788d4ace47f079e01
While doing my test, I noticed the condition for metrics was there but with the wrong condition - for example, it had METRIC_GREATER_THAN instead of just GREATER_THAN. I just fixed that and it will be ok in the next release.
I'm running into a problem that I cannot resolve and I can't find a posted description of the problem or the solution anywhere. I've my copy of the DaVinci in Google Analytics Tracking is set to "OFF" (Blocked). When going to my website I see myself being tracked on GA "Real-time." If I close the browser tab that I used to opened my website I continue to show up as a "real-time" user past the 30 second delayed response time. If I close my Google Chrome browser, open it and the go directly to GA (nothing else), I'm still tracking as a real-time user. (?????) The only way I found to remove myself from being tracked in real time on GA is to reboot my laptop. (????!!!!) Got any ideas what could be causing this false real-time tracking?? Thank you....
I just checked again - worked fine for me. I also did a little Loom screen recording to show how it works/what happens: https://www.useloom.com/share/2781aa4b0a254c76a55ceeaa125598db
- make sure you are NOT in Incognito mode - to respect user's privacy, Da Vinci doesn't work when the browser is in Incognito
- does the Da Vinci Tools icon in the browser toolbar show a little red X?
- if you can share your website, I can try to see if for some odd reason the GA call isn't being detected (you can email me@StephaneHamel.net to share the details)
- if you enter chrome:extensions in your browser URL bar, it will show all your extensions and you can click on the background page for Da Vinci Tools - you will see messages like this:
Analytics.HideMe: Set to /id=(UA-570276-22)/
Analytics.HideMe: Blocked POST request matching /id=(UA-570276-22)/
Analytics.HideMe: Blocked GET request matching /id=(UA-570276-22)/
Analytics.HideMe: Set to /id=(^$)/
When I try to cancel a transaction with the (awesome) new function I keep going through the Google Authorization every time process with no effect.
Am I missing something ?
I have solved this problem by simplifying the way the data is retrieved and the measurement protocol call is created. This will be available in the next release, coming up very shortly.
Also, I have introduced the ability to refund/revert a single item of a transaction.
Note those features will eventually be available only to subscribers.
In google Analytics I had selected a data range comparison with a previous period. When I wanted to click the checkbox to deselect this date comparison I was now unable to do so. Clicking it resulted in the date selector "window" closing.
I tried setting the permissions for De Vinci Tools to only be allowed to run, when I click the plugin in Chrome. Then I reloaded the page and tried again (with Davinci Tools now disabled). This time it worked - I could remove the data range comparison in Google Analytics.
I spent a fair amount of time drilling into this problem - assuming it was caused by Da Vinci. Actually, it's not. It seems to be a random problem but I was able to reproduce it when having an active "Compare To" and drilling into a report entry. On the drilled-down report I'm unable to deselect the Compare To flag. Refreshing the page seems to solve it - but maybe not always.
I have recorded a quick demo of this problem: https://www.useloom.com/share/7109439d65ea42e9a4c80a86cc5077d7
If you face this problem again, please use the "Send Feedback" at the bottom of the GA interface to report this problem to the Google team.
Rather annoyingly, adding a filter to a GA custom report means that it applies to all tabs in said report. Would be great if different filters could be applied per tab rather than this default one-size-fits-all approach.
Customer support service by UserEcho